THANK YOU FOR JOINING US!
A learning day for the HR team
Hello there!
Great having you in our training “A Compass for Resistance”! Having difficult conversations came out on top in your team survey: the ones you find yourself dreading, preparing for twice, or replaying afterwards.
Rather than just talking about what makes these moments hard, you got to experience them. Through simulations with a professional actor, you brought those conversations to life: the tension, the pushback, the silences.
You saw how even well-intended approaches can miss the mark, and you practised concrete techniques like DESC, LEO and the mirror technique to help you navigate them with more confidence.
We’d love to know how you experienced today. Feel free to share your (anonymous) feedback by clicking the button below.
Most difficult conversations don’t go sideways because we get the facts wrong. They go sideways in the first moments, when emotion shows up and we reach for the wrong reflex.
Keep this nearby: a compass for the conversation, a technique for when someone closes off, and the well-meant habits worth catching yourself in.
Missed a detail or want to revisit key insights? All the handouts from the workshop are available here for you. They’re packed with valuable information and practical tips to help you apply what you’ve learned.
Simply click the button below to access them and keep the momentum going!